You have the right to return all products purchased on napogloves.com within 30 days of receiving the shipment.
All products must be unused, as well as the packaging and labels intact. Once we have received the return, we will refund you the purchase price within 14 days. The shipping costs incurred during the order will not be refunded. The refund will be processed using the same payment method you used to order the item.
Please follow the instructions below to ensure that your return is processed correctly and efficiently:
1. Request return label
To get a $5 prepaid return shipping label, please open your tracking link (sent via email when your order shipped) and click “Return This Package”
2. Arrange shipping
Use the provided return shipping label for the return. A $5 deduction will be taken from your refund (the package should include the unworn, unbroken product with hangtag, packaging and receipt).
3. Receive refund
Once we receive your return, we will process your request and refund you the purchase price. Shipping costs will not be returned.
- Return your product
- Place a new order